Business Value
Customer investment decisions are being made increasingly in favor of partners who can provide industry-specific insight (e.g., on financial services, or life sciences, or retail), in addition to technical expertise.
Infrastructure Value
The demands of real e-business computing have launched a full-blown movement toward open, secure, reliable, enterprise-scale systems, Solutions built on integrated, industrial-strength technologies. Customers do not want to be tied into any form of proprietary technology. They are going to build heterogeneous open infrastructures that are autonomic and self-healing, more grid-like.
Component Value
We know -- and more important, our customers know -- that the computing infrastructure for e-business will be orders of magnitude more complex and sophisticated than anything that preceded it. Every time this industry has moved through a major evolutionary shift, the value of technical leadership has come to the fore. The companies that set the technical agenda also earn the mindshare and market share that come with leadership.
Innovation
And there is one more value that is critical to all of these
areas Innovation.
It is not enough to produce high quality technology and
services. we have to innovate and invent in order to attain
and retain competitive advantage in this industry.
It is important to note that innovation is not limited to
technology, but also applies to business value in
leading-edge applications of information technology in
enterprises of all kinds.